Get the Results You Want From Your Dealership
Improve Your Service and Parts Operations With Our Innovative Software
With our software you can:
- Monitor adjustments to your gross accounts
- Spot voided documents and sales tax errors
- Carefully track daily policy adjustments for all departments
- Identify compromises, allowing you to identify training needs and take other needed action
NUMBERS DON'T LIE, BUT THEY DO HIDE!
Unfortunately, Dealers lose thousands of dollars a month in Labor Gross, Parts Gross, uncollected Sales Tax, as well as uncollected Shop Supplies.
According to a recent NADA Workforce Study, $605,865.00 each year is lost in fixed operation gross profit in an average-sized dealership.
How does this happen?
- Per a recent Cox Automotive Staffing Study, Dealership Employee turnover is currently at 40%
- High turnover rate results in under trained staff, so this leads to mistakes.
- According to a Gallup Report, 65% of employees are disengaged. Disengaged employees do not care about process. They may give away freebies, abuse discounts, skip processes, and document poorly. This is catastrophic to a dealership.
Even for Honest Mistakes, Generally the Problem is "Employees Don't Know What They Don't Know".
Examples include:
- Removing shop supplies
- Inappropriate use of labor types or pay types
- Inappropriate use of discounts and/or discount codes
- Not knowing when parts are charged out incorrectly or on the incorrect repair order line
- Not knowing the difference in internal labor type or pay types and the repercussion of using the incorrect one
- Not understanding the warranty and policy procedures
- Changing sale amounts
- The difference between labor types that are priced per matrix grid and the ones that are not, and why. And when each should be used
- Using incorrect operation codes
- Technician flag time corrections made inappropriately
Our software will show you - at a glance - exactly where these issues are occurring. Honest mistakes are still mistakes. Don't lose money over something completely avoidable.
Get in touch with our team today.
